Empathy: Next Level Content Development Skill

Recently, I’ve been thinking about the role of empathy in content development. In my experience, the most impactful trainings have been developed from the starting point of empathy. My first training role was developing the technical onboarding program for Support after being promoted from the Support Engineer role. The program decreased the onboarding time byContinue reading “Empathy: Next Level Content Development Skill”

Instructional Design Practicum

Recently, I finished my “e-Learning Instructional Design and Development” certificate from Oregon State University (OSU)! The experience I gained from the multi-course program was extremely beneficial and relevant to my job. Below are a few highlights from the program. Understanding traditional learning theories has helped me design better trainings at work. Learning about Learning ManagementContinue reading “Instructional Design Practicum”

Rapid-Development of Video Content

I am ecstatic to be posting my first video tutorial! The creation of the video had two purposes: Experiment with rapid-development of video content. Create a technical, intro video for Linux command line. I have some experience producing video content, but I wanted to try a rapid-development approach. From start to finish, I spent aboutContinue reading “Rapid-Development of Video Content”

Design Document: My Favorite Productivity Tool!

Where do you start? It’s a great question and one that I get asked frequently. Hiring managers ask me how I start trainings, colleagues ask how I start projects, and friends ask how I start blog posts. The short answer is, I use a design document. I always suggest that they borrow mine and updateContinue reading “Design Document: My Favorite Productivity Tool!”

Design Document Example

  Topic analysis. How and why did you choose the topic? #Example: Needs analysis shows x, y, and z. Link to needs analysis. Research. Add any links to research you conduct during a needs analysis and while preparing. #Example: Documentation, links to demos, or notes from meetings. Audience Analysis. Who is the end user? WhatContinue reading “Design Document Example”